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Your story matters and more importantly, you matter
What Sets us Apart
What Sets Us Apart
At Holding Hope Counselling, we believe that everyone deserves the opportunity to lead a fulfilling and meaningful life. We understand that life can present many challenges, and sometimes it can be difficult to navigate through these challenges on your own. That's where we come in.
We are here to offer you support and guidance as you work through life's difficulties. We provide a safe and non-judgmental space where you can feel heard, understood, and validated. With kindness, compassion and empathy we will explore your journey helping you find healing and growth.
We specialize in a variety of areas, including anxiety, depression, grief and loss, suicide prevention, domestic violence, palliative care, addictions, stress and all traumas. Our approach to counselling is tailored to meet your unique needs and goals, and we work collaboratively with you to help you achieve your desired outcomes.
At Holding Hope Counselling, our mission is to empower you to lead a more fulfilling and satisfying life. We believe that everyone has the capacity to heal and grow, and we are committed to helping you reach your full potential. We genuinely value your uniqueness and we are always open-minded when we are counselling clients.
We believe investing in oneself is never a waste of time. That investment lasts forever for yourself and your life ahead.
Services We Provide
Grief and Loss
Experienced mental health counselor offering compassionate support to individuals of all ages who are navigating through the challenging journey of grief and loss. Using a client-centered approach, we provide a safe space to process emotions, develop coping strategies, and find healing in the midst of loss.
Addictions
Specializing in addiction counseling, we offer personalized support to individuals struggling with various substance dependencies or behavioral addictions. Utilizing evidence-based approaches, we assist clients in understanding underlying issues, developing healthier coping mechanisms, and fostering long-lasting recovery and wellness.
Palliative Care
We specialize in providing palliative counselling services to individuals and families facing life-limiting illness. We work with clients to help them find hope and peace during difficult times. Sometimes, they just need someone to listen to them with it being a friend or family member. With our experience, most like the company knowing they aren't alone in these difficult situations.
Traumas & Domestic Violence
We are dedicated to providing trauma-informed counselling to those who have been the victims of any sort of trauma but also in domestic violence and other traumas. We understand the long-term effects of trauma and provide individualized support for each person.
We are committed to helping individuals heal and find hope on their path to recovery. You don't have to do it alone.
Mental Health
Supporting individuals in their mental health journey, we provide comprehensive counselling services to address various mental health concerns such as: anxiety, depression and more. With a person-centered approach, we help clients explore their emotions, develop self-awareness, and implement strategies to improve overall well-being and achieve a more fulfilling life.
Managing Stress
Assisting individuals in managing stress and building resilience, we offer practical tools and therapeutic techniques to navigate life's challenges more effectively. Through counseling, we work together to identify stressors, develop coping mechanisms, and cultivate a healthier mindset, enabling you to lead a more balanced and fulfilling life.
Our Hours
In person and phone sessions
Mon: 9 am - 5 pm
Tues: 9 am - 5 pm
Wed: 12 pm - 5 pm
Thurs: 9 am - 5 pm
Fri: 9 am - 5 pm
Sat: Closed
Sun: Closed
In person sessions in Olds and Calgary, Alberta.
Online video/phone sessions available for all Albertans.
FAQ
The Answers You Need
Video/Phone sessions & In-person $150 per session.
Senior Discount (70+) $60 per session.
Addiction sessions vary in cost starting at $190 and up.
*Cancellation must be done 48 hours before your scheduled session. If your session is cancelled or a no-show within the 48 hours, the full price will be charged for missed session or short notice cancellations.
What do I charge and what is the cancellation policy?
We currently don't offer direct billing, but we can provide you with an invoice that you can send to your insurance provider.
**However, it's important to check with your insurer beforehand to confirm if they cover our services as clinical counsellor.**
Depending on your plan, the following insurance companies will cover counselling sessions: Sunlife, Pacific Blue Cross, Equitable Life, Green Shield,
(After 3 years, Chantel will have her Psychology Degree and insurer's will cover your sessions depending on your coverage plan.)
Please note that all fees must be paid at the time of your session. You can either make an e-transfer to holdinghopecounsellingservices@gmail.com or pay in cash.
Do you direct bill? Can my session be covered by my insurer?
In person sessions will be booked in a private office space at The Beech Co-Work in Olds or Calgary.
Online video/ Phone sessions available for all Albertans in the comfort of your own home.
Where is your office for in person sessions?
No, at this time we do not provide relationship counselling sessions.
Do you do relationship counselling?
"Chantel has a very calm, healing nature about her. She's very soft spoken which can give great comfort for anyone. She expresses greatly her want to help those in need and for those who struggle. She is the kind of person that will never turn down her support for another. She is also a great listener. You can tell she genuinely cares about what you have to say and only wants the best for you. I always feel very comfortable and safe in her presence."
Alexis
"Chantelle is an amazing listener and truly care for those around her. She is a great sounding board for solutions to any problem. She is easy to talk to no matter the topic of conversation. Chantel knows when to step in and when to stand by. She finds ways to empower you to make the necessary decision or changes.
Chantel is a great counselor because she shows compassion and empathy to those she works with and cares for."
Tara
"Chantelle at holding hope is a compassionate and caring person. She is a good listener who doesn't cut you off during you talking. She shows interest in you as an individual and is interested in your situation and does not compare it to herself. She is empathetic and would give good suggestions for your needs. She realizes that not everyone is the same, even if your situation may be the same. She cares about you individually."
Debbie
Welcome!
Here is a bit about Chantel.
Chantel discovered her love for helping people at a young age but during her time working for victim services, her passion grew. So much so that she wanted to start her own company that focuses primarily on making a difference to help people. She went to college to obtain her Addictions & Community Services diploma and received it with honors and being she wants to acquire her Masters of Psychology, and so, Chantel has started university for her degree for B.A in Psychology.
Chantel's title is: Clinical counsellor, Addictions Counsellor- ACTA and a student in Bachelor of Arts Psychology. Chantel is a CCPA member #11249025.
Chantel also has certificates of the following: Suicide prevention, traumas, domestic violence, non-crisis intervention, Nav Care, Palliative Care, anxiety, depression, mental health through all training. At this time, Chantel does not do couples or marriage counselling but can refer you to a specialized couples' counsellor.
Although, Chantel is busy with education and working, she enjoys spending time with family, friends, watching hockey during the winter months, hiking and traveling during summers, currently volunteers her time to Hospice and Nu2U.