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Your story matters and more importantly, you matter
What Sets us Apart
What Sets Us Apart
At Holding Hope Counselling, we believe that everyone deserves the opportunity to lead a fulfilling and meaningful life. We understand that life can present many challenges, and sometimes it can be difficult to navigate through these challenges on your own. That's where we come in.
We are here to offer you support and guidance as you work through life's difficulties. We provide a safe and non-judgmental space where you can feel heard, understood, and validated. With kindness, compassion, and empathy we will explore your journey helping you find healing and growth.
We specialize in a variety of areas, including anxiety, depression, grief and loss, suicide prevention, domestic violence, addictions, stress, and all traumas. Our approach to counselling is tailored to meet your unique needs and goals, and we work collaboratively with you to help you achieve your desired outcomes.
At Holding Hope Counselling, our mission is to empower you to lead a more fulfilling and satisfying life. We believe that everyone has the capacity to heal and grow, and we are committed to helping you reach your full potential. We genuinely value your uniqueness and we are always open-minded when we are counselling clients of all ages.
We believe investing in oneself is never a waste of time. That investment lasts forever for yourself and your life ahead.
Services We Provide
Grief and Loss
Experienced mental health counselor offering compassionate support to individuals of all ages who are navigating through the challenging journey of grief and loss. Using a client-centered approach, we provide a safe space to process emotions, develop coping strategies, and find healing in the midst of loss.
Addictions
Specializing in addiction counseling, we offer personalized support to individuals struggling with various substance dependencies or behavioral addictions. Utilizing evidence-based approaches, we assist clients in understanding underlying issues, developing healthier coping mechanisms, and fostering long-lasting recovery and wellness.
Counselling for seniors at various facilities.
We understand that accessing counselling services can be challenging for individuals and families facing life-limiting illnesses. That’s why various facilities offer palliative counselling in convenient locations, reducing concerns about transportation.
These services provide a safe space for clients to express their feelings and find hope during difficult times. Knowing they are not alone and that someone is there to listen makes a significant difference. We are committed to making these resources accessible, allowing clients to focus on what truly matters—caring for themselves and their loved ones.
Traumas & Domestic Violence
We are dedicated to providing trauma-informed counselling to those who have been the victims of any sort of trauma but also in domestic violence and other traumas. We understand the long-term effects of trauma and provide individualized support for each person.
We are committed to helping individuals heal and find hope on their path to recovery. You don't have to do it alone.
Mental Health
Supporting individuals in their mental health journey, we provide comprehensive counselling services to address various mental health concerns such as: anxiety, depression and more. With a person-centered approach, we help clients explore their emotions, develop self-awareness, and implement strategies to improve overall well-being and achieve a more fulfilling life.
Managing Stress
Assisting individuals in managing stress and building resilience, we offer practical tools and therapeutic techniques to navigate life's challenges more effectively. Through counseling, we work together to identify stressors, develop coping mechanisms, and cultivate a healthier mindset, enabling you to lead a more balanced and fulfilling life.
Our Hours
In person and phone sessions
Mon: 9 am - 5 pm
Tues: 9 am - 5 pm
Wed: 9 am - 5 pm
Thurs: 9 am - 5 pm
Fri: 9 am - 5 pm
Sat: Closed
Sun: Closed
In person sessions in Olds, Red Deer and Calgary, Alberta.
Online video/phone sessions available for all Albertans.
FAQ
The Answers You Need
Video/Phone counselling sessions & In-person $150 per session.
Senior Discount for counselling (70+) $60 per session.
Addiction counselling sessions vary in cost starting at $200 and up.
*Cancellation must be done 48 hours before your scheduled session. If your session is cancelled or a no-show within the 48 hours, the full price will be charged for missed session or short notice cancellations.
What do we charge and what is the cancellation policy?
We currently don't offer direct billing, but we can provide you with an invoice that you can send to your insurance provider.
**However, it's important to check with your insurer beforehand to confirm if they cover our services as clinical counsellor.**
Depending on your plan, the following insurance companies will cover counselling sessions: Sunlife, Blue Cross, Equitable Life, and Green Shield.
In one year, Chantel will have her B.A. in Psychology and will be pursuing her master's degree. All insurers will cover your sessions after she has her degree depending on your coverage plan.
Please note that all fees must be paid at the time of your session. You can either make an e-transfer to holdinghopecounsellingservices@gmail.com or pay in cash.
Do you direct bill? Can my session be covered by my insurer?
In person sessions will be booked in a private office space at The Beech Co-Work in Olds, Red Deer, and Calgary.
Online video/ Phone sessions available for all Albertans.
Where is your office for in person sessions?
No, at this time we do not provide relationship counselling sessions.
Do you do relationship counselling?
"Chantel has a very calm, healing nature about her. She's very soft spoken which can give great comfort for anyone. She expresses greatly her want to help those in need and for those who struggle. She is the kind of person that will never turn down her support for another. She is also a great listener. You can tell she genuinely cares about what you have to say and only wants the best for you. I always feel very comfortable and safe in her presence."
Alexis
"Chantelle is an amazing listener and truly care for those around her. She is a great sounding board for solutions to any problem. She is easy to talk to no matter the topic of conversation. Chantel knows when to step in and when to stand by. She finds ways to empower you to make the necessary decision or changes.
Chantel is a great counselor because she shows compassion and empathy to those she works with and cares for."
Tara
"Chantelle at holding hope is a compassionate and caring person. She is a good listener who doesn't cut you off during you talking. She shows interest in you as an individual and is interested in your situation and does not compare it to herself. She is empathetic and would give good suggestions for your needs. She realizes that not everyone is the same, even if your situation may be the same. She cares about you individually."
Debbie
Welcome!
Here is some information about Chantel.
Chantel discovered her passion for helping people at a young age, a passion that deepened while she worked in victim services east of Olds. This experience inspired her to start her own company focused on making a difference in people's lives. Chantel earned her Addictions and Community Services diploma from college, graduating with honors. She is now aspiring to obtain a Master's degree in Psychology, and possibly even a Doctorate. To achieve this, Chantel has enrolled in university to pursue a Bachelor of Arts in Psychology, which she is expected to complete by 2026.
Chantel holds the title of Clinical Counsellor and Addictions Counsellor (ACTA) and is currently a student in the Bachelor of Arts in Psychology program. She is a member of the CCPA, membership #11249025.
In addition to her degree, Chantel has obtained various certificates in areas such as suicide prevention, trauma, domestic violence, non-crisis intervention, Nav Care, palliative care, anxiety, depression, and mental health. At this time, she does not provide couples or marriage counselling but is happy to refer clients to specialized couples' counsellors.
Although Chantel is busy with her education and work, she enjoys spending time with family and friends, watching hockey during the winter months, and hiking and traveling in the summer. She currently still volunteers her time to a community store and Hospice as a bereavement counsellor.
Here is some information about Chantel.
Chantel discovered her passion for helping people at a young age, a passion that deepened while she worked in victim services east of Olds. This experience inspired her to start her own company focused on making a difference in people's lives. Chantel earned her Addictions and Community Services diploma from college, graduating with honors. She is now aspiring to obtain a Master's degree in Psychology, and possibly even a Doctorate. To achieve this, Chantel has enrolled in university to pursue a Bachelor of Arts in Psychology, which she is expected to complete by 2026.
Chantel holds the title of Clinical Counsellor and Addictions Counsellor and is currently a student in the 3rd year in Bachelor of Arts of Psychology. She is a member of the CCPA, membership #11249025.
In addition, Chantel has obtained various certificates in areas such as suicide prevention, trauma, domestic violence, non-crisis intervention, Nav Care, palliative care, anxiety, depression, and mental health. At this time, she does not provide couples or marriage counselling but is happy to refer clients to specialized couples' counsellors.
Although Chantel is busy with her education and work, she enjoys spending time with family and friends, watching hockey during the winter months, and hiking and traveling in the summer. She currently volunteers her time with Hospice and Nu2U.